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Delivery Information

PLEASE NOTE: As of 14th November 2018 our delivery charges have increased

Stove spares and accessories are despatched by DPD. As part of the service provided by the courier customers will be given a one-hour delivery window via SMS (where provided) or email allowing your parcel to be tracked closely.

You can specify delivery instructions for the courier during the checkout process; however, due to measures beyond our control, we cannot guarantee that all specified delivery instructions will be carried out by our couriers.

Region Delivery Postcode areas Delivery timeframe Standard Price Weight limit for delivery Additional delivery charge
Exc VAT Inc VAT
England, Wales and Scotland All UK postcode areas excluding, GE, JY and those listed below Next business day* £5.94 £7.13 30kg N/A
Isle of Man IM 2-5 business days £29.70 £35.64 30kg £1.35 per kg over 10kg
Isles of Scilly TR21-TR25
Scottish Highlands
  • AB36-AB38
  • AB55-AB56
  • FK17-FK21
  • IV1-IV39
  • IV52-IV54
  • IV63
  • KW1-KW14
  • PA21-PA40
  • PH19-PH26
  • PH30-PH41
  • PH49
  • PH50
Scottish Islands
  • HS1-HS9
  • IV40-IV51
  • IV55
  • IV56
  • KA27-KA28
  • KW15-KW17
  • PA20
  • PA41-PA49
  • PA60-PA78
  • PH42
  • PH43
  • PH44
  • ZE1-3

* Orders placed before 3pm during Arada business are sent as a next business day delivery.

Channel Islands

We cannot take orders via this website for orders purchased for delivery to The Channel Islands (all ie JE and GY postcodes).

We recommend that you could in the first instance contact our retail partner based in Jersey ,VLJ Ltd.
VLJ Ltd is an Arada retailer and can also help with other enquiries related to Arada stoves and spares.

VLJ Ltd, The Showroom, Unit 1, Cheraleen, La Rue de L’Olive, St. Mary, Jersey JE3 3BJ.
Telephone: 01534 483921
www.vljfireplaces.co.uk
Email: vljfireplaces@gmail.com
Otherwise, please contact our Sales team on 01297 632051.

Northern Ireland and Republic of Ireland

We cannot take orders via this website for orders purchased for delivery to Northern Ireland and Republic of Ireland.

We recommend that you contact our partner Micon Distribution Ltd who can direct you to your nearest Arada spares retailer.

Micon Distribution LTD, 1A Hallstown Road, Upper Ballinderry, Lisburn, Northern Ireland, BT28 2NE
Telephone: +44 (0)28 9262 0880
www.micon-dist.com
Email: sales@micon-dist.com

France

We cannot take orders via this website for delivery to France.
Please contact our partner IDS:

IDS(INTERNATIONAL DEVELOPPEMENT SOCIETE)
Z.A. LES PLATANES, 16 RUE LOUIS FOURNIER, 77100 MEAUX, France.,
Telephone : +33 (0)6 10 02 21 38
E-mail : ids.77@free.fr

Europe and International

We cannot take orders via this website for delivery to the rest of Europe or Internationally.
Please call our sales team on +44 (0)1297 632051 to discuss your requirements.
Alternatively, please find an authorised Arada retailer on our Worldwide Stockists web page.

‘Click and Collect’

For information on our 'Click & Collect' service please click here.